Working in Partnership

Step-by-Step Referral Guide

1. Initial Enquiry

• Local authorities or social workers can contact us directly by phone or email.
• We will provide an overview of our current vacancies, the needs we can meet, and our Statement of Purpose

2. Referral Submission

• A referral form and supporting documents (care plan, risk assessments, education and health information, SEN/EHCP if applicable) should be submitted.
• This allows us to build a clear picture of the child or young person’s needs

3. Assessment & Matching

• Our management team reviews the referral against the needs of the child and the skills of our staff team.
• We consider compatibility with existing residents, therapeutic needs, and the ability to provide safe, stable care
• If required, we may request additional information or hold a professionals’ meeting

4. Decision & Placement Offer

• If we can meet the child’s needs, we will confirm availability and issue a formal placement offer.
• If we cannot meet the needs, we will provide aclear explanation and, where possible, signpost to alternative provision

5. Pre-Placement Planning

• A transition plan is agreed with the placing authority, which may include visits, introductions, and phased moves where appropriate
• Risk assessments, careplanning, and safeguarding measures are finalised.

6. Admission & Welcome

• On admission day, the child or young person is welcomed into their new home by staff and peers
• They receive a child-friendly welcome pack, and their care plan is implemented immediately

7. Ongoing Partnership

• We provide regular updates, statutory reports (Regulation 44 and 45), and open communication with the placing authority
• Reviews and meetings are scheduled in line with statutory requirements and the child’s
  needs

Our Commitment